This Privacy Policy explains how Blackbridge Investment Swiss Ltd collects, uses, stores, and shares personal information when you use the BlackBridge App or related Broker360 services. The app provides analytical content, market analysis, private market commentary, educational materials, account access, and related communications. Nothing in the app is intended as personal financial advice unless expressly agreed in a separate written engagement.
1. Who We Are
Blackbridge Investment Swiss Ltd operates the BlackBridge App and related Broker360 digital services. For privacy questions, requests, or complaints, contact us by email at corporate@bbisw.com.
2. Information We Collect
Depending on how you use the app, we may collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Identity and contact information | First name, last name, email address, phone number | Account setup, user support, communications, service administration |
| Profile and social sign-in information | Information supplied when you connect or sign in through supported social login services | Authentication, account convenience, identity confirmation |
| Device and app information | Device type, operating system, app version, identifiers, logs, crash reports | Security, troubleshooting, service improvement, fraud prevention |
| Location information | Approximate or GPS-based location where permission is granted | Security checks, relevant app functionality, regional compliance, app experience |
| Camera and image information | Images or documents you choose to capture or upload through the app | Document submission, profile support, service workflows requested by the user |
| Usage and analytics information | Pages viewed, features used, sessions, engagement with analytical content and market commentary | Product analytics, content improvement, service performance, user experience |
| Payment-related information | Subscription or transaction status, payment method type, billing records, payment processor references | Processing purchases, subscriptions, refunds, accounting, fraud prevention |
We do not intentionally collect phonebook or contact-list data unless a future feature clearly asks for permission and you choose to provide it.
3. Analytics and Tracking
We may use Google Analytics or similar analytics tools to understand how users interact with the app, website, analytical content, and market analysis features. Analytics tools may collect device information, usage events, approximate location, browser or app information, and identifiers used to measure performance and improve the service.
We may also use invisible reCAPTCHA or similar security tools to protect forms, accounts, and app services from spam, abuse, or automated activity.
4. How We Use Information
- To provide, maintain, and improve the BlackBridge App and Broker360 services.
- To deliver analytical content, market analysis, articles, notifications, account updates, and app functionality.
- To respond to inquiries, provide support, and manage user relationships.
- To send service messages, email updates, and optional marketing communications where permitted by law.
- To process purchases, subscriptions, or paid features through supported payment providers.
- To monitor performance, diagnose technical issues, protect security, and prevent fraud or misuse.
- To comply with legal, regulatory, accounting, sanctions, anti-fraud, and recordkeeping obligations.
5. Email Communications
We may send emails to users or allow users to opt in to receive emails from us. Email communications may include account notices, app updates, product information, market commentary, analytical content, service announcements, or marketing materials. We may use email service providers such as Mailchimp, GetResponse, or similar platforms to manage these communications.
You may unsubscribe from non-essential marketing emails by using the unsubscribe link in an email or by contacting us. Service, security, legal, and transactional emails may still be sent where necessary.
6. Payments and Purchases
If the app offers paid products or services, payments may be processed by third-party providers such as Apple Store In-App Payments, PayPal, Stripe, bank transfer, or similar providers. We do not store full card numbers where payment is handled by a third-party processor. Payment providers process information according to their own privacy and security terms.
7. Advertising and Remarketing
We do not currently use remarketing services to advertise to users based on prior app or website activity, and we do not show third-party ads in the app. If this changes, this policy will be updated and, where required, consent options will be provided.
8. When We Share Information
We may share information with trusted service providers who help operate the app, host infrastructure, provide analytics, send emails, process payments, manage security, or support customer service. We may also share information where required by law, to enforce our rights, to protect users or the service, or in connection with a business transfer such as a merger, acquisition, restructuring, or sale of assets.
We do not sell personal information in the ordinary meaning of that term. We do not knowingly share personal information for cross-context behavioural advertising where prohibited without required notice or consent.
9. International Transfers
Information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.
10. Data Retention
We keep personal information for as long as reasonably necessary to provide the app and services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes. Retention periods may vary depending on the type of information and the reason it was collected.
11. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No digital service can be guaranteed to be completely secure, and users should take care to protect account credentials and devices.
12. Children
The BlackBridge App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.
13. GDPR and UK/EU Rights
Where the UK GDPR or EU GDPR applies, our legal bases may include performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of rights or security. Depending on your location and circumstances, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, as well as rights to data portability and to withdraw consent.
14. California Privacy Rights
Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, or the California Online Privacy Protection Act applies, California residents may have rights to know, access, correct, delete, and limit certain uses of personal information, and to opt out of certain sales or sharing of personal information. We do not knowingly sell personal information. To exercise privacy rights, contact us at corporate@bbisw.com.
15. Your Choices
- You can manage app permissions such as location, camera, and notifications through your device settings.
- You can opt out of non-essential marketing emails using unsubscribe links or by contacting us.
- You can request access, correction, deletion, or restriction of personal information where applicable law provides those rights.
- You can disable some cookies or tracking technologies through browser or device controls, although some features may not work as intended.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the app or related services after an update means the revised policy applies from the effective date stated above.
17. Contact
For questions about this Privacy Policy or privacy rights, contact:
Blackbridge Investment Swiss Ltd
Registered office: 4/4a Bloomsbury Square, London, England, WC1A 2RP
Company number: 16744199
Email: corporate@bbisw.com